To upgrade your browser, please look for download instructions at one of these Web sites.
Microsoft Internet Explorer
Mozilla Firefox
Safari
AOL

This problem affects Internet Explorer 6.0 users and some Internet Explorer 7.0 users. To solve this problem, you could either follow the steps below, upgrade your browser or change browsers. For a list of browser options, see the question "What browser should I use?"

Here is one way to solve the problem without switching or upgrading your browser.

1. Open Internet Explorer.
2. On the Tools menu, click Internet Options. The Internet Options dialog box appears.
3. In the Internet Options dialog box, click the Security tab and then click Internet.
4. Click Custom Level. The Security Settings dialog box appears.
5. In the Security Settings dialog box, click Enable for the following setting: Navigate sub-frames across different domains.
6. Click OK once to close the Security Settings dialog box and again for the Internet Options dialog box.
7. Restart Internet Explorer.

GuideStone Financial Resources uses cookies to establish and maintain a secure session between our servers and your browser. Session cookies are not used to track your movements, but session cookies are used to identify you while you are conducting transactions on our Web site in the Online Services/MyGuideStone™ area. This is only done to guarantee that when you request your account balance (or other transaction), you will receive your account balance and not the account balance of someone else who is signed into MyGuideStone™ at the same time. If we did not use session cookies to do this, only one person at a time could sign into MyGuideStone™. Session cookies are never written to a file or stored on your hard drive.

We take privacy very seriously and are committed to protecting your privacy while you use MyGuideStone™. The cookie is only valid during a single session. Each time you log on to the site, we create a new session cookie. Since session cookies are used to establish and maintain a secure session, you won't be able to access secure areas on our Web site, including the MyGuideStone™ area, unless cookies are enabled in your browser. Without accepting cookies, you can only access public areas such as the GuideStone home page, retirement information, insurance information and fund information. If you are having problems logging into your account, then cookies may need to be enabled in your browser.

Browser support and enabling cookies
Choose your browser from the list below to view the support sections of their Web sites. Use the search function on the following sites to find out how to properly enable cookies for your browser.

• Microsoft Internet Explorer
• Apple Safari
• Mozilla Firefox
• Netscape

JavaScript is a scripting language that was introduced to enhance Web site interaction. GuideStone uses JavaScript throughout the Web site to verify that forms are correctly formatted before they are submitted to us. The default for most Web browsers is to support  JavaScript. If you are having problems with our Web forms, then JavaScript may need to be enabled in your browser. 

Browser support
Choose your browser from the list below to view the support sections of their Web sites.

• Microsoft Internet Explorer
• Apple Safari
• Mozilla Firefox
• Netscape

You may have technical questions about using our Web site or you may want to report a problem. If so, please contact us. If you choose to send email, chat or contact us by phone, please be prepared to discuss the following information:

• How may we contact you (email address and/or contact phone number)?
• What type of operating system are you using (Windows 98, XP, Mac)?
• What browser are you using (Microsoft Internet Explorer, Safari, Firefox)?
• What version of the browser are you using (5.0, 6.0, 7.0)?
• Are you accessing the Web page from home or from work?
• What Internet service provider are you using?
• Type of Internet connection (DSL, cable, dial-up)?

If you are having problems or receiving errors, please include the following information if possible.

• Did you receive an error message and if so, what was it?
• Can you access other sites on the Internet?
• When did you try to access the Web site (date and time)?
• Were you successful in accessing some pages (if so, which ones)?
• What exactly were you trying to do when you had the problem?