If you’re billed individually for your insurance, you may now pay your bill online through ACH automatic bank drafts.
- Payments are made through an application called Employer Access. To participate, register here.
- Access your bill pay features though MyGuideStone®. Select the “Insurance” tab, then “Payments.”
- You may make one-time payments online or schedule recurring payments on the day of the month you select.
Your Payment Overview page
- Your current billing status is on the right.
- A link to make a one-time payment is on the left.
- Pending payments (if applicable) are in the top of the chart below your billing status information.
- Your payment history for the previous 18 months is listed below any pending payments.
Make payments online
If you make your payments automatically with ACH bank drafts, you’re already set up for recurring payments. If not, simply set up a payment account as below.
Manage the accounts you use to pay your account:
- Select the “Payment Accounts” tab in the chart below your billing status.
- Your current checking or savings account is listed. You may edit or delete this account by selecting appropriate link to the right of that account.
- Add another bank account or set up a new payment account by selecting the “Create a New Payment Account” link.
- Prior to your scheduled payment date, you may select which account you want the payment to be made from.
Set the schedule for your recurring payments:
- Select the “Recurring Payments” tab in the chart below your billing status.
- Your current payment schedule is listed:
- An “Active Status” confirms that you are currently set up for recurring payments.
- Your “Payment Account” names the account your payment will be drafted from. (You may “name” your accounts to help you identify which account is active. For example, you may call your current payment account “Checking” and create a new account called “Savings.”)
- “Recurrence” tells you which day of the month your payment account will be drafted.
- “Amount” will normally say “Billed Amount.” The actual dollar amount will be listed in your billing status as the “Amount Due.”
- You may edit this information by selecting the “edit” link to the right. From here, you may:
- Change your preferred Payment Account.
- Indicate whether you want your account to be drafted on the billing date or on another date.
- Select the day of the month you want your recurring payment to be made, if you prefer a day other than your billing date.
- Stop or activate recurring payments.
Need help? Feel free to call us at 1-888-98-GUIDE (1-888-984-8433) between 7 a.m. and 6 p.m. CT Monday through Friday or email us.