GuideStone Contact Information

You can contact us in any of the following ways:

Chat
You can initiate an Internet chat with a Customer Relations specialist Monday through Friday, between the hours of 7 a.m. and 6 p.m. CST.

E-mail
You can email Customer Relations and ask about our products and services or request specific information about your account.

Telephone
Calling our toll-free number at 1–888-98-GUIDE (1-888-984-8433) gives you access to the following services:

• A Customer Relations specialist, Monday through Friday, between the hours of 7 a.m. and 6 p.m. CST.
• A translator for non-English speakers, Monday through Friday, between the hours of 7 a.m. and 6 p.m. CST.
• Our Voice Information Processing (VIP) Service — the 24-hour interactive telephone service.