Curtis D. Sharp
Executive Officer for Denominational and Public Relations
214-720-2127
Curt.Sharp@GuideStone.orgGuideStone provides new robust quarterly account statement, will change delivery method for participants
April 17, 2009
DALLAS — GuideStone will launch a new look and feel to its participant account statements beginning in July. The new statements include helpful graphs and charts that can aid participants as they determine whether they are on track for retirement.
The improved statements will be delivered electronically to all participants through GuideStone’s safe and secure MyGuideStone™ participant Web site.
“The new statements will provide enhanced planning information for our participants,” said GuideStone President O.S. Hawkins. “The shift to electronic delivery will provide improved security for our participants. Rather than having sensitive personal financial data sitting in your postal mailbox, you will be able to access it on a secure server. E-delivery also offers a significant cost savings to GuideStone over printing and mailing statements each quarter.”
Participants who have been receiving paper statements will continue to receive a printed and mailed statement once annually, at the conclusion of the fourth quarter. This year-end statement will show a report for account activity for the entire year. Participants can opt to receive this statement electronically by registering their preferences at MyGuideStone™. Participants can also register their preferred e-mail address at MyGuideStone™ so that they will be notified when the quarterly statements are available.
Statements will be available as a PDF file, meaning they can be saved to participants’ computers or easily printed for personal files. Participants who are unable to receive electronically delivered statements and want to continue receiving quarterly statements may request paper statement delivery by contacting GuideStone Customer Relations at 1-888-98-GUIDE (1-888-984-8433) Monday-Friday, 7 a.m. to 6 p.m. CDT.
GuideStone has created a brief video explaining the changes to the account statements, as well as how to access the new statements. You can view the video by logging on to your MyGuideStone™ account.
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