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Privacy Policy

GuideStone Financial Resources of the Southern Baptist Convention® and its subsidiaries and affiliates (collectively “GuideStone,” "our," "we" or "us") is committed to respecting your privacy. This Privacy Policy describes how we use our websites, online products and services, or interact with our staff. We urge you to read this Privacy Policy so that you understand our commitment to you and your privacy and how you can participate in that commitment.

We respect every individual's right to privacy. We do not rent, sell or trade names of visitors to our websites. We do not sell any Personal Information (as defined below) to anyone but may disclose Personal Information with third parties and service providers that work with GuideStone®. We will only share Personal Information to these vendors and service providers to help us provide a product or service to you. Personal Information may include the following: name, address, date of birth, gender and contact data (i.e., email address, telephone number and employer name). GuideStone uses your personal information to provide you products and services, such as to fulfill your requests for products or to help us personalize our offerings to you. We also use your Personal Information to support our business functions, such as fraud prevention, marketing and legal functions. To do this, we combine personal and non-personal information collected online and offline, including information from third-party sources. GuideStone may also collect information about you from other sources, including interactions with our staff, to help us correct or supplement our records, improve the quality or personalization of our services to you, and prevent or detect fraud.

When you visit GuideStone.org and all the entities affiliated, we use a third-party service provider to collect certain technical and navigational information, such as computer browser type, Internet protocol address (IPs), browser language, pages visited, the date and time of your request, and average time spent on our websites. We also collect your "clickstream data," the paths taken as you move from page to page. This information is used for the purpose of analyzing and improving our website design and functionality and providing you with excellent service. Gathering your information helps us ensure our websites and other services work correctly and supports our customer analytic efforts.

Security of all information is of the utmost importance to GuideStone, and we have implemented security features for your protection. GuideStone takes efforts to prevent your account information from being intercepted between the GuideStone server and your device. GuideStone uses technical and physical safeguards to protect the security of any personal information from unauthorized disclosure. We use the Advanced Encryption Standard (AES), in addition to multifactor authentication (MFA) for many systems, to keep all information secure. We also make all attempts to ensure that only necessary people and third parties have access to personal information. Nevertheless, such security measures cannot prevent all loss, misuse or alteration of personal information, and we are not responsible for any damages or liabilities relating to any such incidents to the fullest extent permitted by law. Where required under law, we will notify you of any such loss, misuse or alteration of personal information that may affect you so that you can take the appropriate actions for the due protection of your rights. GuideStone also reviews its security procedures periodically to consider appropriate new technology and updated methods.

Unfortunately, the transmission of information via the internet is not completely secure. Although we use reasonable efforts to protect your personal information, we cannot guarantee the security of your personal information transmitted to our website and any transmission is at your own risk. If others have access to your device, use one of these security ideas:

  • Make sure all access to your device is password-protected and that you change your password regularly.
  • Send important email in encrypted format.
  • Save your email and other personal information in a file that is only accessible by you (that has password protection).
  • Cut and paste the information into a document that is password-protected by you.
  • Print your account information and save a hard copy in a secure file, then immediately delete the email or other files from your computer's hard drive.

Disclosure of Personal Information Via Links to Third-Party Websites, Services and Applications
GuideStone may provide the ability to access other third-party websites, devices, services, applications, features and products which may operate independently from us and may have their own privacy notices or policies, which we strongly suggest you review. GuideStone is not responsible for any Personal Information collected through these means. Information collected is governed through the third party's privacy policy. Any interactions you have with these websites, devices, services, or applications, features or products are beyond the control of GuideStone.

Employment Information
GuideStone respects the privacy of candidates who apply for a position through the Online Employment Application. GuideStone will handle the candidate information obtained through the Online Employment Application in accordance with applicable law. Candidate information is defined as any identifiable information about you that you or someone else provides (on your or GuideStone's behalf) through the context of applying for a position with GuideStone Financial Resources®.

Inquiry, Complaint and Dispute Process
GuideStone commits to resolve complaints about your privacy and our collection/use of your personal information. If you have an inquiry or complaint regarding this Privacy Policy, you should first contact GuideStone at: 5005 LBJ Freeway, Suite 2200, Dallas, Texas 75244, or PrivacyContact@GuideStone.org.

Changes to the Privacy Policy
GuideStone may review and update this Privacy Policy from time to time without providing prior notice. GuideStone will post a notice to its website to inform you of any changes to the Privacy Policy and indicate when it was most recently updated.

Data Retention and Storage
GuideStone will retain your personal information for as long as required to perform the purposes for which the data was collected, depending on the legal basis for which that data was obtained and/or whether additional legal/regulatory obligations mandate that we retain or remove your personal information. We may also retain personal information for the period during which a claim may be made in relation to our dealings with you.

Cookie Policy
We may collect information about your use of the websites through cookies and similar technology. A “cookie” is a small text file containing a unique numeric code placed on your computer by the websites you visit. Cookies keep track of your interests and/or preferences and recognize you as a return visitor to the websites. Like most companies, GuideStone uses cookies to improve user experience, enable site security, obtain site usage information and simplify the interaction with you.

When you visit our websites, our servers send a cookie to your computer or mobile device to help personalize your experience. Cookies help us better understand the user. Cookies only stand to recognize your web browser but information collected from cookies is not personally identifiable. GuideStone may also use web beacons or other technologies in conjunction with cookies to gather information about your visit to our websites. Web beacons may be embedded through our website or electronic communications and can allow servers to collect information related to your visit. Web beacons are primarily used to provide content and advertisements that are more relevant to you.

Some web browsers (including some mobile web browsers) provide settings that allow you to control or reject cookies or to alert you when a cookie is placed on your computer, tablet or mobile device. Although you are not required to accept cookies, if you block or reject them, you may not have access to all features available through our services. For more information, visit the help page for your web browser or see https://www.allaboutcookies.org

Please note that if you disable your web browser's cookies and other technologies, certain features of our website and services will be disabled, and you will limit the functionality we can provide when you visit our site.

If your settings disallow certain cookies, the functionality we can provide when you visit our site will be limited. For example, if you choose to reject the recognized device persistent cookie, your device cannot be recognized the next time you access your account online.