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GuideStone Contact Information

Phone:

Schedule a call

Retirement and Investments
1-888-98-GUIDE

 

For information on employer-sponsored retirement accounts (e.g., 403(b) and 401(k)), mutual funds, contributions, retirement income, withdrawals and loans.

Hours of Operation: 7 a.m.–6 p.m. CST

Insurance
1-844-INS-GUIDE

 

For information on insurance plans, Medicare, Medical, Life, Disability and billing.

Hours of Operation: 7 a.m.–6 p.m. CST

GuideStone Funds — Investors
1-888-GS-FUNDS

 

For information on Individual Retirement Accounts (IRAs) and Investment Accounts.

Hours of Operation: 7 a.m.–6 p.m. CST
GuideStone Funds — Financial Professionals
1-844-GS-FUNDS

 

For financial professionals interested in making GuideStone Funds™ available to your clients or on your platform.  

Hours of Operation: 7 a.m.–6 p.m. CST
Mission:Dignity
1-877-888-9409

For information on receiving help from or donating to Mission:Dignity®.

Hours of Operation: Monday–Thursday, 7 a.m.–5 p.m. CST; Friday, 7:30 a.m.–4:00 p.m. CST

Email

Email Customer Solutions to ask about our products and services or request specific information about your account.

Chat

Initiate an Internet chat with a customer solutions specialist Monday through Thursday between 7:30 a.m. and 5:15 p.m. CST and Friday from 7:30 a.m. and 4:15 p.m. CST.

Mail

The following street address can be used for most GuideStone® requests; however, to ensure prompt handling, please include the name of the appropriate department to handle your request on the envelope:

Main Address

GuideStone Financial Resources

2401 Cedar Springs Road

Dallas, TX 75201-1498

Insurance Payments

GuideStone Financial Resources

P.O. Box 672073

Dallas, TX 75267-2073

Retirement Contributions

GuideStone Financial Resources

P.O. Box 672072

Dallas, TX 75267-2072

Loan Repayments

GuideStone Financial Resources

Attn: Loans

2401 Cedar Springs Road

Dallas, TX 75201-1498