You will only need to file a medical claim for out-of-network services.
To file an out-of-network claim:
For additional information on claims, please refer to the Claims FAQs.
To file a claim for a prescription drug reimbursement:
For more information, visit Express-Scripts.com.
To file an international claim with BCBS Global Core, complete one of the following:
For the most updated information on how to submit an international medical claim, please log in to or create an account at BCBSGlobalCore.com.
To file an international claim with Cigna International, complete the Cigna International Claim Form via one of the following options:
Tips to speed up claims processing
Be sure to complete the claim form entirely. Provide a diagnosis or explanation of treatment on the claim form. State how and where you want reimbursement issued. Email or fax claim form and bills instead of mailing it. Save the original copies of your bills, receipts and claim form.
To file an international claim for a prescription drug, complete the Express Scripts Prescription Claim Form and mail it to the address on the form. To ensure completion of the claim, tape receipts and important claim information to the form such as:
Be sure to include a domestic mailing address as reimbursement claims cannot be sent to overseas addresses.
If you have any questions, contact Express Scripts directly at 1-800-497-4641 (with an AT&T USADirect® access code if you are traveling) or call collect at 1-614-421-8292.
To file a short-term or a long-term disability claim:
Group Plans participants should contact their employer administrator.
For additional information, please refer to the Claims FAQs and the Disability FAQs.
To file a term life or accident claim:
For additional information, please refer to the Claims FAQs and the Life and Accident FAQs
Make sure you have designated a beneficiary.
If you have a life or accident policy, you will want to make sure you have designated a beneficiary. It is also recommended that you update your beneficiary information every time a significant life event occurs or every five to 10 years to ensure the information is as up-to-date as possible.
There are two ways to designate or update your beneficiary:
Typically, a dentist’s office will file claims as needed for reimbursement. Have your dentist submit your claim on any American Dental Association (ADA) approved claim form or download a dental claim form after logging in to your&nbs;MyCigna.com account. Check with your dental office to make sure you know their policies and procedures to handle claims.
To file a Premier Dental Care or Choice Dental Care claim:
To see if your dentist has filed a claim, access your account through myCigna.com.
For additional information, please refer to the Claims FAQs and the Dental FAQs.