GuideStone Contact Information

Phone:

Call us toll-free at 1-888-98-GUIDE (1-888-984-8433) Monday through Friday between 7 a.m. and 6 p.m. CST to:

• Speak with a customer solutions specialists.
• Access a translator for non-English speakers.
• Use our Voice Information Processing (VIP) Service — the 24-hour interactive telephone service.

You may also schedule a call from a customer solutions specialists during normal business hours.

Email

Email Customer Solutions to ask about our products and services or request specific information about your account.

Chat

Initiate an Internet chat with a customer solutions specialists Monday through Thursday between 7:30 a.m. and 5:15 p.m. CST and Friday from 7:30 a.m. and 4:15 p.m. CST.

Mail

The following street address can be used for most GuideStone requests; however, to ensure prompt handling, please include the name of the appropriate department to handle your request on the envelope: