MyGuideStone™
Employer Access
Institutional Access
The GuideStone Help Center provides answers to our customers' most commonly asked questions.
For information on employer-sponsored retirement accounts (e.g., 403(b) and 401(k)), mutual funds, contributions, retirement income, withdrawals and loans.
Hours of Operation: 7 a.m.–6 p.m. CST
For information on insurance plans, Medicare, Medical, Life, Disability and billing.
For information on property and casualty plans.
Hours of Operation: Monday–Thursday 7 a.m.–4:30 p.m. CST Friday 7 a.m.– 4 p.m. CST
For information on Individual Retirement Accounts (IRAs) and Investment Accounts.
For financial professionals interested in making GuideStone Funds™ available to your clients or on your platform.
For information on receiving help from or donating to Mission:Dignity®.
Roy Hayhurst Director, Denominational and Public Relations Services (214) 720-2141 Roy.Hayhurst@GuideStone.org
For media inquiries, please contact us and indicate your name, news outlet, contact information and deadline.
Email Customer Solutions to ask about our products and services or to make an inquiry regarding your account.
The following street address can be used for most GuideStone® requests; however, to ensure prompt handling, please include the name of the appropriate department to handle your request on the envelope:
GuideStone Financial Resources 5005 LBJ Freeway, Ste. 2200 Dallas, TX 75244-6152
GuideStone Financial Resources P.O. Box 672073 Dallas, TX 75267-2073
GuideStone Financial Resources P.O. Box 672072 Dallas, TX 75267-2072
GuideStone Financial Resources Attn: Loans 5005 LBJ Freeway, Ste. 2200 Dallas, TX 75244-6152
To learn more about our Advisor options, contact your regional wholesaler.
1-844-GS-FUNDS (1-844-473-8637)