Everything you need to understand your insurance products and health plan* is right here.
Highmark BCBS (Health Coverage)
If you need to see a care provider, but your ID card hasn’t arrived yet, share this information with your provider.
You can also visit MyHighmark.com and create an account to print a temporary ID card.
Looking for your health plan information? Log into MyGuideStone® or refer to your ID card for details.
Express Scripts (Prescription Coverage)
If you need to refill a prescription without an ID card, you can share this information with your pharmacy.
Members on a GuideStone® health plan can visit MyHighmark.com and create an account to print an ID card, as health and prescription coverage are under one ID card. Members on a GuideStone Medicare-coordinating plan can visit Express-Scripts.com and create an account to print an ID card.
GuideStone offers health care navigation programs designed to help members access high-quality care, receive personalized support and reduce health care costs.
To receive covered services for certain procedures and services, eligible members must use the designated provider:
1With the exception of second opinions, individuals enrolled in high-deductible plans must first meet the federal minimum deductible, but copays and coinsurance will be waived. Second opinions are provided at no cost to members and do not require payment of any deductible. Per IRS rules, a portion of covered or reimbursed travel expenses may be reported as taxable income. Bariatric procedures (inpatient and outpatient) are not covered under Secure Health Plans through Carrum Health or any other provider. Carrum Health is not available to members of the Health Today plan, Medicare-coordinating plans, Global Core plans, and Cigna Healthcare International plans. Some additional exceptions apply.
2This requirement does not apply to the Health Today plan, Medicare-coordinating plans, Global Core plans, and Cigna Healthcare International plans, or in the event of an approved exception.
Cigna Healthcare® Dental (Dental Insurance)
If you need to visit a dentist, you can reference the plan information below:
You can also create an account at my.Cigna.com to print an ID card.
Looking for your dental plan information? Log in to MyGuideStone® or refer to your ID card for details.
Your dental plan may offer additional benefits to help keep you healthy, including the Cigna Dental Oral Health Integration Program® (OHIP), Cigna Healthy Rewards® and more.* For more information related to your dental plan, check out additional benefits.
These Cigna insurance products are provided by Cigna Health and Life Insurance Company and are offered as part of GuideStone Financial Resources’ benefits program.
*Excludes international dental plans. Check plan documents for details.
Vision Service Plan® (VSP®) (Vision Insurance)
Your vision ID card is available virtually at VSP.com. You can print a member vision card if you would like one, but no ID card is necessary. Just tell your vision provider you have VSP.
VSP members have access to over $3,000 in savings with Exclusive Member Extras. Plus, you and your family members have a hearing aid program available through TruHearing®.
These VSP vision insurance products are provided by Vision Service Plan Insurance Company and are offered as part of GuideStone Financial Resources’ benefits program.
Unum® (Term Life, Accident and Disability Insurance)
Your term life and accident plans may offer additional benefits to help you manage your coverage and your life. View additional benefits.
Survivor Benefits: If a member with long-term disability insurance dies after receiving disability benefits for 180 or more consecutive days, their survivor will receive a lump sum payment of three times the member's last month’s gross disability benefit. Details are provided in your plan booklet.
Rehabilitation and Return to Work Program: To encourage individuals to return to work as soon as they become physically able, individuals receive an additional benefit for participating in a rehabilitation program. Details are provided in your plan booklet.
Highmark BCBS Medical Claims
Learn how to manage claims, track plan progress and get messages on MyHighmark.com. If you are enrolled in a Medicare-coordinating or BCBS Global® Core plan, visit MyHighmark.com.
For more information about filing a medical claim, coordinating medical benefits and more, visit GuideStone.org/Claims.
GuideStone health plans* offer telehealth through Mental Well-Being for personalized mental health support including therapy, psychiatry, coaching and digital tools. Contact the Well360 Team at 1-866-472-0924 (the number on the back of your medical ID card) for questions related to benefits, eligibility and coverage.
For more information on mental health, visit GuideStone.org/MentalHealth.
*Not available with Cigna Healthcare® International or Medicare-coordinating Plans.
If you have additional questions about your benefits please contact us.
*Excludes Cigna Healthcare® International and Medicare-coordinating Plans