Express Scripts® Pharmacy Benefit Services


Support That’s More Than Medicine

Your GuideStone® health plan utilizes Express Scripts as our pharmacy benefit manager. In the same way your health plan provides for doctor’s visits, your Express Scripts prescription plan provides an easy, cost-effective way to obtain your prescribed medications. Express Scripts is the largest independent manager of pharmacy benefits in the United States and one of the country’s largest pharmacies, serving more than 100 million people!

If your health care provider prescribes a specialty medication, it will be filled through Accredo®, the specialty pharmacy arm of Express Scripts. You can manage both your prescription and specialty medications in the Express Scripts mobile app.

Express Scripts + Evernorth Health Services

Express Scripts operates in alignment with its parent company, Evernorth® Health Services — a health services organization dedicated to advancing care and improving health outcomes. This relationship reflects a shared commitment to delivering innovative solutions and exceptional service. Express Scripts continues to provide the trusted support you rely on, backed by the broader capabilities and expertise of Evernorth Health Services.

Easy, Cost-effective Prescription Services

Sign up for home delivery.

Refill and renew prescriptions.

Track prescriptions and home delivery refills.

View claims, balances and prescription history.

Register From Your Computer:
  • Go to Express-Scripts.com.
  • Click the “Register” button at the top of the page.
  • Enter your personal information and create login credentials.
  • Verify all your information is correct and that you’re using your legal first and last name. If everything looks correct, click “Looks Good” to complete registration.
Register Now Sign In to an Existing Account
Register From Your Mobile Device:
  • Download the mobile app from your phone.
  • Click “Register Now".
  • Enter your personal information and create login credentials.
  • Verify all your information is correct and that you’re using your legal first and last name. If everything looks correct, click “Continue” to complete registration.
Download on the App Store Get it on Google Play®

You have three ways to fill your prescriptions:

  1. At a major chain, like CVS Pharmacy®, Walgreens® or Walmart®
  2. Through Express Scripts mail-order pharmacy
  3. Through Accredo, the Express Scripts specialty pharmacy

You have three ways to transfer your prescriptions to home delivery:

  1. Ask your doctor to send your prescription electronically to the Express Scripts pharmacy.
  2. Speak with a prescription plan specialist by calling the number on the back of your medical ID card.
  3. Complete a home delivery order form and mail it to the address on the form.*

*Allow 14 days for the home delivery order to be processed. To ensure you have medication during that time, you may need to obtain a 30-day supply at a retail pharmacy.

Order Form

How to Contact Express Scripts

If you have questions about home delivery or your prescription benefits, please contact Express Scripts directly:

Speak to a prescription plan specialist
1-800-555-3432
7:30 a.m.–5 p.m., Monday through Friday, ET
View your account online
Express-Scripts.com
Available 24/7/365
Contact Express Scripts by mail
Expess Scripts, Inc.
P.O. Box 747000
Cincinnati, Ohio 45274-7000
 

Learn how to make the most of your prescription plan.

Understand Your Benefits to Save Money

If your health benefits include a prescription co-pay:

  • A 30-day supply of your prescription is available at a retail pharmacy. A 90-day supply is available through home delivery.
  • Specialty prescriptions are also available as a 30-day supply through home delivery.
  • A 90-day supply of maintenance medications may be filled at at your designated major retail pharmacy: CVS Pharmacy or Walgreens. Please refer to the Member Choice handout for additional information.
  • Maintenance drugs filled at a retail pharmacy (other than CVS Pharmacy or Walgreens) will include a $10 penalty after the second retail fill. The $10 penalty will not accumulate toward the deductible or maximum out-of-pocket limit.
  • If the cost of your prescription is less than the co-pay, no co-pay will be charged.
  • If a non-generic drug is purchased when a generic is available, you will pay the difference in the cost of the non-generic drug over its generic equivalent.

If your health benefits count prescription costs toward a deductible:

  • A 30-day supply of your prescription is available at a retail pharmacy. A 90-day supply is available through home delivery.
  • Specialty prescriptions are also available as a 30-day supply through home delivery.
  • A 90-day supply of maintenance medications may be filled at an in-network pharmacy at a similar price to home delivery.
  • If a non-generic drug is purchased when a generic is available, you will pay the difference in the cost of the non-generic drug over its generic equivalent.

If you need a maintenance medication:

Learn how to manage maintenance medications and save money.