Staying healthy is easier than ever. You just need the right tools! Learn what’s available in your GuideStone® health plan.1
To receive covered services for bariatric procedures, certain spinal procedures, and knee, shoulder and hip replacements, eligible members must use Carrum Health as the designated benefits coordinator.
To receive covered services for all non-urgent MRI and CT scans, eligible members must use OneImaging as the designated imaging provider.
Telehealth is transitioning to Well360 Virtual Health (medical and urgent care services) for non-emergency medical care, including urgent care, primary care, dermatology and women’s health services.
Virtual behavior health support is transitioning to Mental Well-Being (powered by Spring Health®) for personalized mental health support, including therapy, psychiatry, coaching and digital tools.
The Highmark Well360 Team is made up of medical, benefits and service experts who can help you understand your benefits and find in-network health care providers.
Contact the Well360 Team:
1Not available with Cigna Healthcare® International and Medicare-coordinating plans.
2With the exception of second opinions, individuals enrolled in high-deductible plans must first meet the federal minimum deductible, but co-pays and co-insurance will be waived. Second opinions are provided at no cost to members and do not require payment of any deductible. Per IRS rules, a portion of covered or reimbursed travel expenses may be reported as taxable income. Bariatric procedures (inpatient and outpatient) are not covered under Secure Health Plans through Carrum Health or any other provider. Carrum Health is not available to members of the Health Today plan, Medicare-coordinating plans, Global Core plans, and Cigna Healthcare International plans. Some additional exceptions apply.
3This requirement does not apply to the Health Today plan, Medicare-coordinating plans, Global Core plans, and Cigna Healthcare International plans, or in the event of an approved exception.
4Not available for Blue High Performance Network℠, Cigna Healthcare® International and Medicare-coordinating plans. SmartShopper cannot be used for non-urgent CT scans or MRIs, bariatric procedures, certain spinal procedures, and knee, shoulder and hip replacements. Some exceptions apply.
5Not available for Cigna Healthcare® International or Medicare-coordinating plans. Blue Distinction® Centers cannot be used for non-urgent CT scans or MRIs, bariatric procedures, certain spinal procedures, and knee, shoulder and hip replacements. Some exceptions apply.
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