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Welcome to the GuideStone® family! We understand that health plans can be challenging to understand, and the information you need may seem hard to find. That’s why we've specifically designed this website to meet your needs. Here you'll find resources, forms and links to the companies we work with to provide your benefits. We're excited to serve you — whether you are serving stateside or overseas.

If you have domestic benefit questions call Highmark Clarity at 1-866-472-0924 or visit MyHighmark.com. If you have international benefit questions call Cigna Envoy 1-800-441-2668 or visit CignaEnvoy.com.

If you have any questions regarding enrollment, changes or your employee benefits, please contact your benefits administrator at 1-800-343-3144 or email Benefits@Team.org.

If you need additional help reach out to Garrett Newton at Garrett.Newton@GuideStone.org.

2026 Stateside
2026 Overseas
2025 Stateside
2025 Overseas
2026 Open Enrollment Information
2026 Stateside Plan Changes2026 Domestic Long Term and Mid Term Global Workers and Staff Benefits Guide 2026 Rates – Medical, Dental and Vision2026 Domestic Rates – Life Insurance
Open Enrollment and HSA Renewal Forms
Long Term Global Worker & Staff VSP Plan Enrollment/Change FormDomestic Waiver of Medical Coverage FormHSA Application to open new TEAM HSAHSA Salary Reduction Form Long Term Global WorkerHSA Salary Reduction Agreement StaffHSA Work Fund Transfer Form Long Term Global Worker
Important Contact Information

Highmark® Well360 Team

The Highmark Well360 Team is your one resource to contact whenever you need help with your medical or wellness benefits. Your Well360 Team is comprised of medical, benefits and service experts who can help you understand your benefits and find high-quality health care.

Contact the Highmark Well360 Team

  • Visit MyHighmark.com
  • Install the My Highmark App or
  • Call 1-866-472-0924

Telemedicine Provider — Teladoc

1-800-835-2362

Teladoc.com/GuideStone

Life Insurance & Accidental Death and Dismemberment (AD&D) — Unum

For claim submission process questions – contact your benefits administrator.

Questions about claims that have already been submitted to Unum should be directed to Unum Life Claim Service: 1-800-445-0402

ID Card Information

Medical — Highmark Blue Cross Blue Shield

  • GuideStone group number — CQM363
  • Benefit questions — 1-866-472-0924

Prescription Benefits — Express Scripts® Pharmacy Benefit Services (ESI)

  • GuideStone group number — ABSBC01
  • RX Bank Identification Number (BIN) — 610014

Dental — Cigna Healthcare Dental

  • Customer Service: 1-800-CIGNA24 (1-800-244-6224)
  • GuideStone group number: 3172000
  • GuideStone HMO group number: 10112922
  • MyCigna.com
Medical Plan - Health Choice 2000
Benefit Overview Summary of Benefits and Coverage Health Choice 2000 Plan Booklet Preventive Schedule Get to Know Well360Visit - Wellness Tools and Programs - to learn what’s available in your GuideStone medical plan.Take advantage of the - Additional Benefits - provided in your plans.
Medical Plan - Health Saver Standard (HSA-Qualified)
Benefit Overview Summary of Benefits and Coverage Health Saver Plan Booklet Preventive Schedule Get to Know Well360Visit - Wellness Tools and Programs - to learn what’s available in your GuideStone medical plan.Take advantage of the - Additional Benefits - provided in your plans.
Preventive Care Information
Telemedicine — Teladoc®

You will have access to Teladoc, a 24/7 telephone and online video service offering non-emergency consultations with certified doctors for general medical care.

This service is not intended to replace your relationship with a primary care physician; however, it may be beneficial for non-emergency medical issues and could be used in place of a visit to an urgent care center.

Teladoc services also include Dermatology and Mental Health.

You will receive a welcome packet from Teladoc with information for setting up a secure online account to utilize this service. Teladoc operates subject to state regulation. Teladoc is not available outside the United States.

How to register with TeladocTeladoc FAQsTeladoc.com/GuideStone
Dental Plans
Long Term Global Worker and Staff Dental Comparison ChartPremier Dental Plan SchedulePremier Dental Plan BookletCigna Dental Care DHMO Plan ScheduleFind a Dental Provider
Term Life
Domestic Term Life and Accident Plans
Vision – VSP
Long Term Global Worker and Staff Vision - Member Benefit SummaryLong Term Global Worker and Staff Vision - Getting Started
Rates
2026 Domestic Rates – Medical, Dental & Vision2026 Domestic Rates – Life Insurance
GuideStone Forms
Domestic Long Term Global Worker and Staff Enrollment FormMid Term Global Worker Enrollment FormLong Term Global Worker & Staff VSP Plan Enrollment/Change FormDomestic Waiver of Medical Coverage FormAuthorization for Disclosure of Protected Health Information (PHI)Express Scripts Prescription Drug Reimbursement FormEmployee Beneficiary DesignationHighmark Medical Claim FormRequest for Medical, Dental or Vision Continuation
HSA Information/Forms
HSA General Information GuideHSA FAQs — StaffHSA FAQs — Long Term Global WorkerHSA Application to open new TEAM HSAHSA Salary Reduction Form Long Term Global WorkerHSA Salary Reduction Agreement StaffHSA Work Fund Transfer Form Long Term Global Worker
403b Information/Forms

Below is a link to a GuideStone Start Strong webinar very similar to the ones hosted for TEAM by Rick Wells. Since this webinar is not TEAM specific, there are some things included regarding 403b options, such as employer matching contributions, vesting, and loans that differ by employer plan.

For TEAM specific Plan information refer to the applicable 403b Participant Info document posted in this drawer.

Start Strong Webinar

To open your 403b account and begin contributions, or to change your current contributions for your existing account, complete and return the applicable salary reduction agreement form available in this drawer.

Fund Choices403b Staff Participant Information403b Long Term Global Worker Participant Information403b GuideStone Online Access403b Salary Reduction Agreement Long Term Global Worker403b Salary Reduction Agreement Staff
Notices
Privacy Practices of Health PlansCHIPRA Required Notice for Your EmployeesNew Health Insurance Marketplace Coverage Options and Your Health CoverageGroup Plans Notice of Special Enrollment RightsYour Rights and Protections Against Surprise Medical Bills
MyGuideStone Access

To register for a MyGuideStone® account, select “Register for MyGuideStone” and create a unique user ID and password.

GuideStone security parameters require two-factor authentication when logging in to MyGuideStone for the first time from a new device. This authentication requires a U.S. phone number that can be tied to your name (Google® Voice numbers often do not work). If you don’t have a U.S. phone number or have difficulty logging in, reach out to GuideStone:

We encourage you to log in to MyGuideStone from all your devices before leaving the U.S.

MyGuideStoneSchedule a Zoom Call with GuideStone
2026 Open Enrollment Information
2026 Overseas Plan Changes2026 International Global Worker Rates - Medical, Dental and Vision2026 International Long and Mid-Term Global Workers Benefits Guide2026 International Rates – Life Insurance
Open Enrollment and HSA Renewal Forms
Long Term International Worker VSP Plan Enrollment/Change FormInternational Waiver of Medical Coverage FormHSA Salary Reduction Form Long Term Global WorkerHSA Work Fund Transfer Form Long Term Global Worker
Important Contact Information

Medical — Cigna Healthcare International

Customer Service: (302) 797-3100 or AT&T Direct Access Code + 1-800-441-2668

  • CignaEnvoy.com
  • Claims address:
  • Cigna Global Health Benefits
    P.O. Box 15050
    Wilmington, DE 19850-5050 USA
ID Card Information

Medical and Prescription Drugs (Cigna)

Account number:

  • Global Health 1500 — 05180B001
  • Global Health 3500 — 05180A002

Benefit questions: (302) 797-3100 or AT&T Direct Access Code + 1-800-441-2668

Note: For members on the Global Health 3500 and are in a country that offers the CignaLinks network, you will receive two ID cards:

  • Cigna Global card
  • CignaLinks country card

Cigna Envoy

Cigna Envoy, if you already have your Cigna ID number, follow the instructions on page six of the Your Cigna Journey handout.

If you do not have your Cigna ID number, please call Cigna Envoy at 800-441-2668. Please be prepared to provide the following information to obtain assistance prior to receiving an ID card, including requesting an ID card or number:

  1. Member Social Security Number (SSN). Please share that you are stating a social security number, so they know to modify their standard search criteria.
  2. Account number
  3. Customer Date of Birth (Member or dependent)
  4. List names of covered dependents

Important:

If Cigna Envoy asks for an employer name, please re-direct them to search by account number.

Medical Plan – Cigna Global Health 1500 (HSA-Qualified)
Benefit Overview Cigna Global Health Plan Core Booklet Cigna Global Health 1500 Plan Schedule Global Health 1500 Envoy Guide
Medical Plan – Cigna Global Health 3500
Benefit OverviewCigna Global Health Plan Core BookletCigna Global Health 3500 Plan Document
Prescription Benefits

If you need to see your doctor or fill a prescription before you receive your medical or prescription ID cards, provide the following information to your provider:

Medical and Prescription Drugs

Account number:

  • Global Health 1500 — 05180B001
  • Global Health 3500 — 05180A002

Benefit questions: (302) 797-3100 or AT&T Direct Access Code + 1-800-441-2668

Hospital or facility admissions: (302) 797-3100 or AT&T Direct Access Code + 1-800-441-2668

Preventive Care
Cigna Healthcare International Preventive Health Care Guide
Cigna Healthcare International Additional Resources
Cigna Envoy Mobile AppUnderstanding CignaLinksPreassignment AssistanceCigna Pharmacy ManagementUnderstanding Your Explanation of BenefitsGuarantee of PaymentPrecertification for Inpatient and Outpatient ServicesAt a Glance: Middle East Requirements
Cigna Healthcare International Emergency Information
Cigna Emergency Medical Evacuation ServicesCrisis Assistance Plus
Cigna Healthcare International Dental Plans
Long Term Global Worker Cigna Healthcare International Dental Comparison ChartCigna Global Dental Plan Booklet Cigna Global Dental Plus Schedule of Benefits Cigna Global Dental Basic Schedule of Benefits Cigna Dental Health Benefits
International Term Life
International Term Life and Accident Plans
International Vision – Long Term Global Worker
Long Term Global Worker Vision - Member Benefit SummaryLong Term Global Worker Vision - VSP Getting Started
GuideStone International Forms
International Long Term Global Worker Enrollment FormInternational Mid Term Global Worker Enrollment FormLong Term Global Worker VSP Plan Enrollment/Change FormWaiver of Medical Coverage FormInternational Beneficiary Designation FormEmployee Dental and Life Insurance Change Request Form (Employee Maintenance Form)International Evidence of Good Health ApplicationRequest for Medical, Dental or Vision ContinuationGroup Special Enrollment Form
HSA Information/Forms
HSA General Information GuideHSA FAQs — Long Term Global WorkerHSA Application to open new TEAM HSAHSA Salary Reduction Form Long Term Global WorkerHSA Salary Reduction Agreement StaffHSA Work Fund Transfer Form Long Term Global Worker
403b Information/Forms

Below is a link to a GuideStone Start Strong webinar very similar to the ones hosted for TEAM by Rick Wells. Since this webinar is not TEAM specific, there are some things included regarding 403b options, such as employer matching contributions, vesting, and loans that differ by employer plan.

For TEAM specific Plan information refer to the applicable 403b Participant Info document posted in this drawer.

Start Strong Webinar

To open your 403b account and begin contributions, or to change your current contributions for your existing account, complete and return the applicable salary reduction agreement form available in this drawer.

Fund Choices403b Long Term Global Worker Participant Information403b GuideStone Online Access403b Salary Reduction Agreement Long Term Global Worker
Cigna Healthcare International Claims

File a Cigna Healthcare International Medical or Dental Claim

To file an international claim with Cigna Healthcare International, complete the Cigna Healthcare International Claim Form via one of the following options:

Submit the form through the secured member website at CignaEnvoy.com

Submit the form via fax to:

1-800-243-6998 (outside the U.S., via AT&T plus the country's access code)

1-302-797-3150 (inside the U.S.)

Mail your completed form to

Cigna Healthcare International

Customer Service Center

P.O. Box15050

Wilmington, DE 1985-5050 USA

Or

Cigna Healthcare International

Customer Service Center

300 Bellevue Parkway

Wilmington, DE 19809

Tips to speed up claims processing

Be sure to complete the claim form entirely. Provide a diagnosis or explanation of treatment on the claim form. State how and where you want reimbursement issued. Email or fax claim form and bills instead of mailing it. Save the original copies of your bills, receipts and claim form.

Cigna Claim Submission GuideCigna Electronic Fund Transfer (EFT) Enrollment FormCignaEnvoy.com
Rates
2026 International Global Worker Rates - Medical, Dental, & Vision2026 International Rates – Life Insurance
International Notices
International Group Plans Notice of Special Enrollment RightsPrivacy Practices of Health PlansCHIPRA Required Notice for Your EmployeesNew Health Insurance Marketplace Coverage Options and Your Health CoverageYour Rights and Protections Against Surprise Medical Bills
MyGuideStone Access

To register for a MyGuideStone® account, select “Register for MyGuideStone” and create a unique user ID and password.

GuideStone security parameters require two-factor authentication when logging in to MyGuideStone for the first time from a new device. This authentication requires a U.S. phone number that can be tied to your name (Google® Voice numbers often do not work). If you don’t have a U.S. phone number or have difficulty logging in, reach out to GuideStone:

We encourage you to log in to MyGuideStone from all your devices before leaving the U.S.

MyGuideStoneSchedule a Zoom Call with GuideStone
Important Contact Information

Highmark Clarity

Clarity - your team for navigating health care. Your personal Clarity team of advocates comprises medical, benefits, and service experts who can help you understand your benefits and find high-quality health care.

Access Highmark Clarity

  • Visit MyHighmark.com
  • Install the My Highmark App or
  • Call 1-866-472-0924

Telemedicine Provider — Teladoc

1-800-835-2362
Teladoc.com/GuideStone

Life Insurance & Accidental Death and Dismemberment (AD&D) — Unum

For claim submission process questions – contact your benefits administrator.

Questions about claims that have already been submitted to Unum should be directed to Unum Life Claim Service: 1-800-445-0402

ID Card Information

Medical — Highmark Blue Cross Blue Shield

  • GuideStone group number — CQM363
  • Benefit questions — 1-866-472-0924

Prescription Benefits — Express Scripts

  • GuideStone group number — ABSBC01
  • RX Bank Identification Number (BIN) — 610014

Dental — Cigna Dental

  • Customer Service: 1-800-CIGNA24 (1-800-244-6224)
  • GuideStone group number: 3172000
  • GuideStone HMO group number: 10112922
  • MyCigna.com
ID Card and Group Number Information
Medical Plan - Health Choice 2000
Benefit Overview Summary of Benefits and Coverage Health Choice 2000 Plan Document Preventive ScheduleVisit - Wellness Tools and Programs - to learn what’s available in your GuideStone medical plan.Take advantage of the - Additional Benefits - provided in your plans.
Medical Plan Health Saver Standard (HSA-Qualified)
Benefit OverviewSummary of Benefits and CoverageHealth Saver Plan DocumentPreventive ScheduleVisit - Wellness Tools and Programs - to learn what’s available in your GuideStone medical plan.Take advantage of the - Additional Benefits - provided in your plans.
Preventive Care Information
Preventive Care ScheduleAn Ounce of Preventive Saves You Cash and Keeps Your HealthyMy Screening is 100% Covered – Why did I Get a Bill
Telemedicine — Teladoc®

You will have access to Teladoc, a 24/7 telephone and online video service offering non-emergency consultations with certified doctors for general medical care.

This service is not intended to replace your relationship with a primary care physician; however, it may be beneficial for non-emergency medical issues and could be used in place of a visit to an urgent care center.

Teladoc services also include Dermatology and Mental Health.

You will receive a welcome packet from Teladoc with information for setting up a secure online account to utilize this service. Teladoc operates subject to state regulation. Teladoc is not available outside the United States.

How to register with TeladocTeladoc FAQsTeladoc.com/GuideStone
Dental Plans
Long Term Global Worker and Staff Dental Comparison ChartPremier Dental Plan SchedulePremier Dental Plan BookletCigna Dental Care DHMO Plan ScheduleFind a Dental Provider
Term Life
Domestic Term Life and Accident Plans
Vision – VSP
Long Term Global Worker and Staff Vision - VSP Member Benefit SummaryLong Term Global Worker and Staff Vision - VSP Getting Started
Enrollment Information - Domestic Global Workers/Staff
TEAM Domestic FAQsDomestic Long Term and Mid Term Global Workers and Staff Benefits Guide
Rates
2025 Domestic Rates – Medical, Dental & Vision2025 Domestic Rates – Life Insurance
GuideStone Forms
Domestic Long Term Global Worker and Staff Enrollment FormMid Term Global Worker Enrollment FormLong Term Domestic Global Worker and Staff VSP Enrollment/Change FormDomestic Waiver of Medical Coverage FormAuthorization for Disclosure of Protected Health Information (PHI)Express Scripts Prescription Drug Reimbursement FormEmployee Beneficiary DesignationEmployee Dental and Life Insurance Change Request Form (Employee Maintenance Form)Highmark Medical Claim FormEvidence of Good Health ApplicationRequest for Medical, Dental or Vision ContinuationGroup Special Enrollment Form
HSA Information/Forms
HSA General Information GuideHSA FAQs — StaffHSA FAQs — Long Term Global WorkerHSA Application to open new TEAM HSAHSA Salary Reduction Form Long Term Global WorkerHSA Salary Reduction Agreement StaffHSA Work Fund Transfer Form Long Term Global Worker
403b Information/Forms

Below is a link to a GuideStone Start Strong webinar very similar to the ones hosted for TEAM by Rick Wells. Since this webinar is not TEAM specific, there are some things included regarding 403b options, such as employer matching contributions, vesting, and loans that differ by employer plan.

For TEAM specific Plan information refer to the applicable 403b Participant Info document posted in this drawer.

Start Strong Webinar

To open your 403b account and begin contributions, or to change your current contributions for your existing account, complete and return the applicable salary reduction agreement form available in this drawer.

Fund Choices403b Staff Participant Information403b Long Term Global Worker Participant Information403b GuideStone Online Access403b Salary Reduction Agreement Long Term Global Worker403b Salary Reduction Agreement Staff
Notices
Privacy Practices of Health PlansCHIPRA Required Notice for Your EmployeesNew Health Insurance Marketplace Coverage Options and Your Health CoverageGroup Plans Notice of Special Enrollment RightsYour Rights and Protections Against Surprise Medical Bills
Important Contact Information

Medical — Cigna International

Customer Service: (302) 797-3100 or AT&T Direct Access Code + 1-800-441-2668

  • CignaEnvoy.com
  • Claims address:
  • Cigna Global Health Benefits
    Box 15050
    Wilmington, DE 19850-5050 USA
ID Card Information

Medical and Prescription Drugs (Cigna)

Account number:

  • Global Health 1500 — 05180B001
  • Global Health 3500 — 05180A002

Benefit questions: (302) 797-3100 or AT&T Direct Access Code + 1-800-441-2668

Note: For members on the Global Health 3500 and are in a country that offers the CignaLinks network, you will receive two ID cards:

  • Cigna Global card
  • CignaLinks country card

Cigna Envoy

Cigna Envoy, if you already have your Cigna ID number, follow the instructions on page six of the Your Cigna Journey handout.

If you do not have your Cigna ID number, please call Cigna Envoy at 800-441-2668. Please be prepared to provide the following information to obtain assistance prior to receiving an ID card, including requesting an ID card or number:

  1. Member Social Security Number (SSN). Please share that you are stating a social security number, so they know to modify their standard search criteria.
  2. Account number
  3. Customer Date of Birth (Member or dependent)
  4. List names of covered dependents

Important:

If Cigna Envoy asks for an employer name, please re-direct them to search by account number.

Medical Plan – Cigna Global Health 1500 (HSA-Qualified)
Benefit OverviewCigna Global Health Plan Core BookletCigna Global Health 1500 Plan ScheduleGlobal Health 1500 Envoy Guide
Medical Plan – Cigna Global Health 3500
Cigna Wellbeing mobile appBenefit OverviewCigna Global Health Plan Core BookletCigna Global Health 3500 Plan Document
Prescription Benefits

If you need to see your doctor or fill a prescription before you receive your medical or prescription ID cards, provide the following information to your provider:

Medical and Prescription Drugs

Account number:

  • Global Health 1500 — 05180B001
  • Global Health 3500 — 05180A002

Benefit questions: (302) 797-3100 or AT&T Direct Access Code + 1-800-441-2668

Hospital or facility admissions: (302) 797-3100 or AT&T Direct Access Code + 1-800-441-2668

Preventive Care
Cigna Global Preventive Health Care Guide
Cigna International Additional Resources
Your Cigna JourneyCigna Envoy Mobile AppCigna Emergency Medical Evacuation ServicesCigna Global Preventive Health Care GuideGlobal Health 1500 Envoy GuideUnderstanding CignaLinksPreassignment AssistanceCigna Pharmacy ManagementUnderstanding Your Explanation of BenefitsGuarantee of PaymentPrecertification for Inpatient and Outpatient ServicesAt a Glance: Middle East Requirements
Cigna International Emergency Information
Cigna Emergency Medical Evacuation ServicesCrisis Assistance Plus
Cigna Global Dental Plans
Long Term Global Worker Cigna Global Dental Comparison ChartCigna Global Dental Plan BookletCigna Global Dental Plus Schedule of BenefitsCigna Global Dental Basic Schedule of BenefitsCigna Dental Health Benefits
International Term Life
International Term Life and Accident PlansInternational Term Life and Accident Plans
International Vision – Long Term Global Worker
Long Term Global Worker Vision - VSP Member Benefit SummaryLong Term Global Worker Vision - VSP Getting Started
International Enrollment Information
International Long and Mid-Term Global Workers Benefits GuideTEAM International FAQs
GuideStone International Forms
International Long Term Global Worker Enrollment FormInternational Mid Term Global Worker Enrollment FormLong Term Global Worker VSP Plan Enrollment/Change FormWaiver of Medical Coverage FormInternational Beneficiary Designation FormEmployee Dental and Life Insurance Change Request Form (Employee Maintenance Form)International Evidence of Good Health ApplicationRequest for Medical, Dental or Vision ContinuationGroup Special Enrollment Form
HSA Information/Forms
HSA General Information GuideHSA FAQs — Long Term Global WorkerHSA Application to open new TEAM HSAHSA Salary Reduction Form Long Term Global WorkerHSA Salary Reduction Agreement StaffHSA Work Fund Transfer Form Long Term Global Worker
403b Information/Forms

Below is a link to a GuideStone Start Strong webinar very similar to the ones hosted for TEAM by Rick Wells. Since this webinar is not TEAM specific, there are some things included regarding 403b options, such as employer matching contributions, vesting, and loans that differ by employer plan.

For TEAM specific Plan information refer to the applicable 403b Participant Info document posted in this drawer.

Start Strong Webinar

To open your 403b account and begin contributions, or to change your current contributions for your existing account, complete and return the applicable salary reduction agreement form available in this drawer.

Fund Choices403b Long Term Global Worker Participant Information403b GuideStone Online Access403b Salary Reduction Agreement Long Term Global Worker
Cigna Global Claims

File a Cigna International Medical or Dental Claim

To file an international claim with Cigna International, complete the Cigna International Claim Form via one of the following options:

Submit the form through the secured member website at CignaEnvoy.com

Submit the form via fax to:

1-800-243-6998 (outside the U.S., via AT&T plus the country's access code)

1-302-797-3150 (inside the U.S.)

Mail your completed form to

Cigna Global Health Benefits
Customer Service Center
P.O. Box15050
Wilmington, DE 1985-5050 USA

Or

Cigna Global Health Benefits
Customer Service Center
300 Bellevue Parkway
Wilmington, DE 19809

Tips to speed up claims processing
Be sure to complete the claim form entirely. Provide a diagnosis or explanation of treatment on the claim form. State how and where you want reimbursement issued. Email or fax claim form and bills instead of mailing it. Save the original copies of your bills, receipts and claim form.

Cigna International Claim FormCigna Electronic Fund Transfer (EFT) Enrollment FormEnvoy mobile App Claim SubmissionCignaEnvoy.com
Rates
2025 International Global Worker Rates - Medical, Dental & Vision2025 International Global Worker Rates - Medical, Dental & Vision2025 International Staff Rates-Medical, Dental & Vision2025 International Rates – Life Insurance
International Notices
International Group Plans Notice of Special Enrollment RightsPrivacy Practices of Health PlansCHIPRA Required Notice for Your EmployeesNew Health Insurance Marketplace Coverage Options and Your Health CoverageYour Rights and Protections Against Surprise Medical Bills
Individual RetirementInsuranceInvestments
Organization RetirementInsuranceInvestments
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